Privacy Policy for Lopes Cleaning Services
Lopes Cleaning Services is committed to protecting your privacy and ensuring compliance with applicable regulations. This Privacy Policy outlines how we collect, use, and protect the information you provide when interacting with our services. By using our website, applications, or communication tools, you agree to the terms outlined in this Privacy Policy.
Personal and Non-Personal Information
What Information We Collect
- Personal Information: Includes name, email address, phone number, mailing address, and any other information you provide when interacting with our services.
- Non-Personal Information: Includes details such as browser type, operating system, and general website usage data.
How Information Is Collected
We collect information in the following ways:
- When you fill out forms or submit applications.
- When you communicate with us via SMS, email, or phone.
- When you voluntarily provide information for purposes such as receiving updates, requesting information, or completing transactions.
Use of Information
We use the information collected to:
- Provide and improve our services.
- Process transactions and requests.
- Send updates, alerts, and important notifications.
- Maintain accurate records and respond to inquiries.
Consent and Opt-In Requirements
We ensure that you provide clear and affirmative consent before receiving SMS communications.
- Opt-In Consent
- Consent is obtained through online forms, written agreements, or direct responses (e.g., replying “YES” to a message).
- Opt-Out Options
- You can opt out of SMS communications at any time by replying “STOP” to any message.
- Opt-out requests are honored immediately, and no further messages will be sent unless you re-subscribe.
- Message Disclosures
- All messages include clear identification of the sender and instructions for opting out.
Use of Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your user experience, including:
- Recognizing repeat visitors.
- Storing preferences for easier navigation.
- Tracking website usage for analytics purposes.
You can manage or block cookies through your browser settings.
Data Security
We implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. While these precautions are robust, no system can guarantee absolute security.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe a child’s information has been collected, please contact us immediately for removal.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. Material updates will be posted prominently on our website.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: contact@lopescleanserv.com
